Quality management system, applied in our company and based on the international standard ISO 9001:2008, requires the mandatory assessment of customers satisfaction with products and services of KraMZ Ltd.
We would very much appreciate if all our customers will fill in this satisfaction assessment questionnaire periodically (once a year, due to the dynamic production development, some changes can take place in all spheres of manufacturing products for our Customers). Please send the completed questionnaire to the following e-mail address: Nts@kramz.rusal.ru.
We assure you, that your evaluations, suggestions and requests will be carefully reviewed, and the relevant corrective actions will be taken. You will be able to estimate the corrective actions based on the results of the further cooperation with our company.
We are grateful to everyone who helps us to improve the existing quality management system .